How do I register for an account?
You may register for an account at https://shop.stamfordcs.com.sg/signup
For households, please select “MyRewards”
For corporate, please select “GEM”
How do I reset my password?
I am an NTUC Link Member. How do I enjoy my member perks?
Kindly create an account on our website and during log in, check the checkbox “I am a Plus! member”. Follow the steps thereafter and you’ll be able to enjoy your NTUC Link member perks on our website.
Here is a step by step guide: https://www.stamfordcs.com.sg/blog_page/steps-to-link-your-ntuc-link-membership-to-your-account/
What can I redeem with my membership points?
You may redeem vouchers such as CapitaLand, FairPrice, Peach Garden, Takashimaya, Texas and Stamford Catering.
This is dependent on the number of points accumulated in your account
I tried to login but your system is unable to verify my NTUC Link Membership, how can I resolve this?
Please email firstname.lastname@example.org with screenshot of the error you have encountered and we will assist you from there.
I faced difficulties in linking up my Stamford Catering account and NTUC Link Membership and have placed an online order.
Please email email@example.com with screenshot of your order and we will assist you with manual crediting of points.
Manual crediting of points takes 1 – 2 months to reflect on your statement after your event date has passed.
I did not receive my Linkpoints after 2 months.
Please check against your statement for crediting of points and get in touch with us if you do not receive the points after 2 months. We regret that no manual crediting of points will be done for events that has passed for more than 3 months.
Who can I contact if I face issues logging in to my account or updating my mobile number?
Should you require any assistance, please contact us at firstname.lastname@example.org
Menu Items and Price
Is Stamford Catering Halal Certified?
Yes we are halal certified.
What is the difference between regular buffet and mini buffet/mini party set?
Regular buffet comes with complete table set-up, skirting and warmers while mini buffet/mini party set is served in self-heating trays (some dishes will not come with self-heating tray due to the nature of dish) suited for 8-10 people (mini party set) / up to 15 people (mini buffets/feasts).
How much food should I order?
All customers are encouraged to place their orders based on the number of guests invited and include an additional of approx. 10 to 15% to cater as buffer if heavier consumption is expected. Do note that some guests may consume more than the food portion catered for them.**Add-on of additional pax can only be done in incremental of 5.
Can I change or swap some food items to vegetarian items?
Yes, you may. For assistance, kindly email us at email@example.com or call our hotline +65 6852 3338
Are the prawns deshelled?
Some dishes come with deshelled prawns. Kindly email us at firstname.lastname@example.org or call our hotline +65 6852 3338 to check.
Can I split the main course into ½ rice and ½ noodles?
Yes, you can but this can only be done for orders above 80 pax OR alternatively, you can change your finger food or dessert into a main course. You may also consider placing a side order for the additional main course needed. Additional top up for the price difference will be required.
Can I change my drinks to other items on the menu?
No, drinks cannot be replaced.
Can I replace dim sum to other items?
Yes, you can change it to finger food or desserts only but it will be subject to availability and additional top ups if there is a price difference.
Stamford Catering Services Pte Ltd reserves the right to change the dish to another of an equivalent value without prior notice.
How do I place my order?
You may visit our website and follow our seamless ordering process or call our friendly sales consultants at +65 6852 3338.
How do I know if my order is confirmed?
Your order will be confirmed upon payment and a confirmation email will be sent to you.
If I need to change my order, how do I do it?
If you need to make changes to your order, you can call us at +65 6852 3338 at least 4 working days before your event date. Our sales consultants will be able to assist you.
I do not have enough guests to meet the min. number of pax indicated, can I still proceed with the order with lower number of pax?
Unfortunately, this is not allowed. Alternatively, you can look at our mini buffet or party sets. It is catered for smaller groups. You may view our menus at:
How many disposable cutleries will be given?
We provide a 20% buffer for the number of catered pax. For example, if you cater for 80 pax, 96 disposable cutleries will be given.
Is the eating time same as the set up time?
No, they are different. For set up time, our drivers will come 45 mins to 1 hour before event time to do the buffet set up
For eating time, it is when everything is ready.
Can I add on additional pax or change my order after I have placed my order?
Yes, you can do so if you inform us 3 working days in advance. For assistance, kindly email us at email@example.com or call our hotline +65 6852 3338*.
* Please note that this is on a case by case basis.
I would like to place an order, however, I am not able to select my preferred time slot on the website.
The time slot is currently being blocked online as it is full. For assistance, kindly email us at firstname.lastname@example.org or call our hotline +65 6852 3338.
What is “Eating Time”?
Our online orders go by “Eating Time” which refers to the time you expect the food to be ready for your guests. For orders with full buffet setup, the delivery team will arrive 30 – 60 minutes earlier to do the setup.
For example, if you have indicated “Eating Time” as 1pm, the team will arrive around 12 – 12.30pm to do the setup.
What are the delivery charges like?
For regular buffets: S$70+ for non-CBD areas and $80+ for CBD areas
For takeaway sets: $35+ for non-CBD areas and $45+ for CBD areas
Separate charges will be applied for Live Stations, Wedding and Banquet.
CBD area postal codes include 01, 03, 04, 05, 06, 07, 08, 17, 18, 19, 22 and 23.
– Additional $10.00+ is chargeable for delivery locations to Sentosa and Jurong Island on top of the delivery fee.
– All prices listed are before GST and GST will be charged at the rate prevailing at the time of supply.
What time will the collection be?
As our food is best consumed within 4 hours, our drivers will collect the buffet set-up 4 hours upon arrival and this includes the set up time. Set-up will take approximately 45 minutes from the time of arrival.
How do I pay?
Payment will be made at end of each online order via credit card.
Do you accept credit card payment?
Yes, we accept Visa or Mastercard.
Can I pay with cheque?
Credit card or cash payment is preferred.
Can I get an official invoice for my company?
Yes, you can get an official invoice, however, our invoices are only generated 1 day before your event date. Thus, you will only receive it on the event date itself
Thematic Set Ups
How much is the thematic set ups?
The cost of our thematic set up varies. Kindly call us at +65 6852 3338 or email email@example.com for more information. Thank you.
Am I able to keep the items from the thematic set up?
Unfortunately, no. Our delivery drivers will be collecting it back.
If I don’t purchase the thematic set up, will I still get my preferred skirting?
Yes, you may request for it but it will be subjected to availability.
Buffet Set Up
How much space is required for your buffet table set-up?
Each table measures 3 feet by 3 feet (square table). The number of tables allocated will be based on the number of pax ordered. In normal circumstances, a total of 4-5 tables will be allocated per buffet which will make up to 15 feet by 3 feet. Do advise on the space availability when you place your order and our sales consultants will try to accommodate as much as we can.
Can I split the buffet set up into 2 lines of buffet?
You are able to do so if you have 100 pax or more. For assistance, kindly email us at firstname.lastname@example.org or call our hotline +65 6852 3338.
Can I use my table for the buffet set up?
Yes, you can use your table for buffet set up, however, do note that prices remain the same.
I am afraid I do not have enough space, what should I do?
You can consider our mini sets that do not require any buffet set ups. You may view our menus at: https://shop.stamfordcs.com.sg/Menu/mini-buffet