FAQ

You may register for an account at https://shop.stamfordcs.com.sg/signup

For households, please select “MyRewards”

For corporate, please select “GEM”

You may reset your password at https://shop.stamfordcs.com.sg/login

If you face any issues, kindly email us at membership@stamfordcs.com.sg or call our hotline +65 6852 3338

Kindly create an account on our website and during log in, check the checkbox “I am a Plus! member”. Follow the steps thereafter and you’ll be able to enjoy your NTUC Link member perks on our website.

Here is a step by step guide: https://www.stamfordcs.com.sg/blog_page/steps-to-link-your-ntuc-link-membership-to-your-account/

You may redeem vouchers such as CapitaLand, FairPrice, Peach Garden, Takashimaya, Texas and Stamford Catering.

This is dependent on the number of points accumulated in your account

Please email membership@stamfordcs.com.sg with screenshot of the error you have encountered and we will assist you from there.

Please email membership@stamfordcs.com.sg with screenshot of your order and we will assist you with manual crediting of points.

Manual crediting of points takes 1 – 2 months to reflect on your statement after your event date has passed.

Please check against your statement for crediting of points and get in touch with us if you do not receive the points after 2 months. We regret that no manual crediting of points will be done for events that has passed for more than 3 months.

Should you require any assistance, please contact us at membership@stamfordcs.com.sg

Yes we are halal certified.

Regular buffet comes with complete table set-up, skirting and warmers while mini buffet/mini party set is served in microwavable box suited for 8-10 people (mini party set) / up to 15 people (mini buffets/feasts).

All customers are encouraged to place their orders based on the number of guests invited and include an additional of approx. 10 to 15% to cater as buffer if heavier consumption is expected. Do note that some guests may consume more than the food portion catered for them.**Add-on of additional pax can only be done in incremental of 5.

Yes, you may. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338

Some dishes come with deshelled prawns. Kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338 to check.

Yes, you can but this can only be done for orders above 80 pax OR alternatively, you can change your finger food or dessert into a main course. You may also consider placing a side order for the additional main course needed.

No, drinks cannot be replaced.

Yes, you can change it to finger food or desserts only but it will be subject to availability.

Stamford Catering Services Pte Ltd reserves the right to change the dish to another of an equivalent value without prior notice. 

You may visit our website and follow our seamless ordering process or call our friendly sales consultants at +65 6852 3338.

Your order will be confirmed upon payment and a confirmation email will be sent to you.

If you need to make changes to your order, you can call us at +65 6852 3338 at least 4 working days before your event date. Our sales consultants will be able to assist you.

Unfortunately, this is not allowed. Alternatively, you can look at our mini buffet or party sets. It is catered for smaller groups. You may view our menus at:

https://shop.stamfordcs.com.sg/menu/mini-buffet

We provide a 20% buffer for the number of catered pax. For example, if you cater for 80 pax, 96 disposable cutleries will be given.

No, they are different. For set up time, our drivers will come 45 mins to 1 hour before event time to do the buffet set up

For eating time, it is when everything is ready.

Yes, you can do so if you inform us 3 working days in advance. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338*.

* Please note that this is on a case by case basis.

The time slot is currently being blocked online as it is full. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338.

Our online orders go by “Eating Time” which refers to the time you expect the food to be ready for your guests. For orders with full buffet setup, the delivery team will arrive 30 – 60 minutes earlier to do the setup.

For example, if you have indicated “Eating Time” as 1pm, the team will arrive around 12 – 12.30pm to do the setup.

For regular buffets: S$60+ for non-CBD areas and $70+ for CBD areas

For takeaway sets: $30+ for non-CBD areas and $40+ for CBD areas

Separate charges will be applied for Live Stations, Wedding and Banquet.

CBD area postal codes include 01, 03, 04, 05, 06, 07, 08, 17, 18, 19, 22 and 23.

– Additional $10.00+ is chargeable for delivery locations to Sentosa and Jurong Island on top of the delivery fee.

– All prices listed are before GST and GST will be charged at the rate prevailing at the time of supply.

As our food is best consumed within 4 hours, our drivers will collect the buffet set-up 4 hours upon arrival and this includes the set up time. Set-up will take approximately 45 minutes from the time of arrival.

Payment will be made at end of each online order via credit card.

Yes, we accept Visa or Mastercard.

Credit card or cash payment is preferred.

Yes, you can get an official invoice, however, our invoices are only generated 1 day before your event date. Thus, you will only receive it on the event date itself

The cost of our thematic set up varies. Kindly call us at +65 6852 3338 or email sales@stamfordcs.com.sg for more information. Thank you.

Unfortunately, no. Our delivery drivers will be collecting it back.

Yes, you may request for it but it will be subjected to availability.

Each table measures 3 feet by 3 feet (square table). The number of tables allocated will be based on the number of pax ordered. In normal circumstances, a total of 4-5 tables will be allocated per buffet which will make up to 15 feet by 3 feet. Do advise on the space availability when you place your order and our sales consultants will try to accommodate as much as we can.

You are able to do so if you have 100 pax or more. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338.

Yes, you can use your table for buffet set up, however, do note that prices remain the same.

You can consider our mini sets that do not require any buffet set ups. You may view our menus at: https://shop.stamfordcs.com.sg/Menu/mini-buffet