FAQ

You may register for an account at https://www.stamfordcs.com.sg/registration/

For households, please select “MyRewards”

For corporate, please select “GEM”

You may reset your password at https://www.stamfordcs.com.sg/recover/

If you face any issues, kindly email us at membership@stamfordcs.com.sg or call our hotline +65 6852 3338

Kindly create an account on our website and during log in, check the checkbox “I am a Plus! member”. Follow the steps thereafter and you’ll be able to enjoy your NTUC Link member perks on our website.

You may redeem vouchers such as CapitaLand, FairPrice, Peach Garden, Takashimaya, Texas and Stamford Catering.

This is dependent on the number of points accumulated in your account

In compliance with the new Personal Data Protection Commission (PDPC)’s advisory guidelines to cease the collection, usage and disclosure of NRIC and other national identification numbers from 1 September 2019, we will be replacing NRIC with mobile number as your login ID with effect from 14 August 2019.

Step 1: Login to your Stamford account here
Step 2: View your account profile here
Step 3: Scroll down to the bottom of the page and click on “Edit Profile”
Step 4: Update your mobile number and click “Update”

Due to the cessation of NRIC collection, mobile number will be used as the identifier for Plus! membership. Hence, for all Plus! members to continue to earn and redeem LinkPoints for your orders from Stamford Catering, kindly ensure your mobile number is synchronised on both your Stamford and Plus! account.

Should you require any assistance, please contact us at membership@stamfordcs.com.sg

Yes we are halal certified.

Regular buffet comes with complete table set-up, skirting and warmer while mini buffet/mini party set is served in microwavable box suited for 8-10 people (mini party set) / up to 15 people (mini buffet).

All customers are encouraged to place their orders based on the number of guests invited and include an additional of approx. 10 ? 15% to cater as buffer if heavier consumption is expected. Do note that some guests may consume more than the food portion catered for them.**Add-on of additional pax can only be done in incremental of 5.

Yes, you may. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338

Yes, all the prawns are deshelled for all menus unless due to seasonality when deshelled prawns are unavailable.

Yes, you can but this can only be done for orders above 80 pax OR alternatively, you can change your finger food or dessert into a main course. Else, you may consider placing a side order for the additional main course needed.

Can I change my drinks to other items on the menu?

Local Spread and Asian Special menus contains prawn dishes while Super Value menus does not. Local Spread menu has no beef dishes while Asian Special menu contains beef dishes

Yes, you can change it to finger food or desserts only but it will be subject to availability.

You may visit our website and follow our seamless ordering process or call our friendly sales consultants at +65 6852 3338.

Your order will be confirmed upon payment and an confirmation email will be sent to you.

If you need to make changes to your order, you can call us at +65 6852 3338 at least 4 working days before your event date. Our sales consultants will be able to assist you.

Unfortunately, this is not allowed but exceptional cases will be subject to approval. Alternatively, you can look at our mini buffet or party sets. It is catered for smaller groups. You may view our menus at:

https://www.stamfordcs.com.sg/mini-sets-singapore/?packageid=41

We provide a 20% buffer for the number of catered pax. For example, if you cater for 80 pax, 96 disposable cutleries will be given.

No, they are different. For set up time, our drivers will come 45 mins to 1 hour before event time to do the buffet set up

For eating time, it is when everything is ready.

Yes, you can do so if you inform us 3 working days in advance. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338** Please note that this is on a case by case basis

The time slot is currently being blocked online as it is full. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338

For regular buffets: $64.20 (with GST) for non-CBD areas and $74.90 (with GST) for CBD areas

For takeaway sets: $32.10 (with GST) for non-CBD areas and $42.80 (with GST) for CBD areas

Separate charges will be applied for Live Stations, Wedding and Banquet.

CBD area postal codes include 01, 03, 04, 05, 06, 07, 08, 17, 18, 19, 22 and 23.

?Additional $10.00 ($10.70 with GST) is chargeable for delivery locations to Sentosa and Jurong Island on top of the delivery fee.

As our food is best consumed within 4 hours, our drivers will collect the buffet set-up 4 hours upon arrival and this includes the set up time. Set-up will take approximately 45 minutes from the time of arrival. You may arrange for the collection to be made after the 4-hour duration but extended hours are chargeable at $10.70 (with GST price) per hour. For collections after 11:00 pm or next day, a $64.20 (with GST price) will be imposed.

Payment will be made at end of each online order via credit card. For corporate clients requesting for credit facilities, please kindly contact us at +65 9278 8909 and a credit evaluation form will be required for review.

Yes, we accept Visa or Mastercard.

Credit card or cash payment is preferred.

Cash payment is available on a case by case basis.

Yes, you can get an official invoice, however, our invoices are only generated 1 day before your event date. Thus, you will only receive it on the event date itself

The cost of our thematic set up varies. Kindly call us at +65 6852 3338 or email sales@stamfordcs.com.sg for more information. Thank you.

We offer a total of 6 thematic set-ups options which include Safari Adventure, Unicorn Fantasy, Enchanting Carousel, Circus Wonderland, Pretty in Pink and Ocean Blue.

Unfortunately, no. Our delivery drivers will be collecting it back.

Yes, you may request for it but it will be subjected to availability.

Each table measures 3 feet by 3 feet (square table). The number of tables allocated will be based on the number of pax ordered. In normal circumstances, a total of 4-5 tables will be allocated per buffet which will make up to 15 feet by 3 feet. Do advise on the space availability when you place your order and our sales consultants will try to accommodate as much as we can.

You are able to do so if you have 100 pax or more. For assistance, kindly email us at sales@stamfordcs.com.sg or call our hotline +65 6852 3338.

Yes, you can use your table for buffet set up, however, do note that prices remain the same.

You can consider our mini sets that do not require any buffet set ups. You may view our menus at: https://www.stamfordcs.com.sg/mini-sets-singapore/?packageid=41