General Terms & Conditions

1.    Order

• Order at least 3 working days in advance.
• Last minute orders are available up to 1 day before the event date, before noon, subjected to availability.

2.    Prices

• All prices are subjected to change and prevailing GST charge.
• For all orders to D’resort @ Downtown East, an additional surcharge of $1.00+* (GST would apply) per pax is applicable to all menus. For orders to D’resort @ Downtown East, please contact our sales consultants at sales@stamfordcs.com.sg

3.    Delivery Services

• In the event of bad weather or unforeseen circumstances, delivery might be delayed. We seek your kind understanding.
• Delivery Fees

Menu	Delivery Fee to Non-CBD Area*	Delivery Fee to CBD Area*
Takeaway Sets1	$35.00+	$45.00+
Half Day Seminar	$90.00+	$100.00+
Full Day Seminar	$120.00+	$130.00+
All other menus2	$70.00+	$80.00+

¹Takeaway set includes Mini Party Set, Mini High Tea, Mini Buffet, Bento, Packed Meals and festive takeaway sets. 

* All delivery fees will be subjected to GST. GST would be charged at the rate prevailing at the time of supply.

• ²All other menus refer to the rest of the menus listed on Stamford Catering website, excluding the ones listed above. Self-collection  is only available for takeaway sets¹ at no additional costs. 
• Self-collection address : 24A Senoko South Road, Singapore 758099.
• Additional surcharge of $10.00+* is applicable  for delivery locations to CBD areas, Sentosa and Jurong Island.
• For delivery to D’resort @ Downtown East , please contact our sales consultants at sales@stamfordcs.com.sg
• For delivery to Singapore EXPO, please contact Singapore EXPO personnel directly.
• *GST would be charged at the rate prevailing at the time of supply.

4.    Payment Processing

• We only accept Visa or Mastercard debit or credit card for all online orders.

5.    Confirmation of Orders

• Customers will be notified within 48 hours upon successful placement of online order via email/call. 
• Please call us at 6852 3338 if you do not hear from our sales coordinators within 48 hours. 

6.    No Lift Access Charge

• No lift access fee of $80+* will be charged for deliveries to venues without direct lift landing access where steps-climbing is required. (Capped at 4 flights of stairs)

*GST would be charged at the rate prevailing at the time of supply.

7.    Cancellation of Orders

• Cancellation fee of 50% of the total amount billed excluding GST is chargeable for any cancellation made less than 5 working days (excluding weekends and public holidays) from the date of event. 
• In the event of cancellation made less than 1 working day, cancellation fee of 100% of the total amount billed excluding GST will be chargeable. 

8.    Change of Orders

• Amendment fee of $80.00*+ to $100.00*+ will be charged for any changes to the menu and/or headcount 1 working day before the event date. 
• *GST would be charged at the rate prevailing at the time of supply.

9.    Promotions

• All promotions and promo codes are not applicable for orders delivered to D’Resort @ Downtown East unless otherwise stated.
• Stamford Catering Services Pte Ltd reserves the right to change the terms and conditions governing the promotion or promo code. 
• All promotions are not valid in conjunction with any other promotions, vouchers and discounts, unless otherwise stated. 

10.    Food

• Images are for illustration purpose only. 
• Stamford Catering Services Pte Ltd reserves the right to change the dish of an equivalent value without prior notice. 

11. Service Staff

• Butler, on-site chef and service staff are available upon request, subject to availability and charges. 

• Extra service hour and overnight charges apply. 
• For more details on service staff information and charges, please contact our sales consultants at sales@stamfordcs.com.sg