Privacy Policy

Privacy Policy

Stamford Catering Services Pte Ltd (“we”, “us”, “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, store, and manage your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Definition of Personal Data

“Personal Data” refers to data, whether true or not, about an individual who can be identified from that data, or from that data and other information that we have or are likely to have access to. This includes your name, contact information, address, email, payment details, and other information submitted via our website or other communication channels.

2. Collection of Personal Data

We collect personal data when you:

• Place an order for our services
• Contact us with queries or feedback
• Subscribe to our marketing communications
• Participate in surveys, contests, or promotions
• Navigate our website (via cookies or analytics tools)

Only data necessary for business, legal, or operational purposes will be collected.

3. Purposes for Data Collection

Your personal data may be used for the following purposes:

• Fulfilling your orders and providing catering services
• Processing payments and issuing invoices
• Responding to your enquiries or feedback
• Sending service updates, reminders, or changes
• Conducting customer satisfaction surveys and market research
• Sending you marketing updates, promotions, or newsletters (with consent)

4. Sharing of Personal Data Within the Select Group

We may share your personal data within the Select Group family of companies, which includes Stamford Catering Services Pte Ltd and other related businesses. This sharing will be done solely for the purposes outlined in this Privacy Policy, such as providing you with our services, improving your experience, and offering tailored promotions or events.

Rest assured that your data will be handled with the same level of privacy and security within the Select Group family as described in this policy. We will not share your personal data with any third parties outside of the Select Group unless explicitly stated or required by law.

5. Marketing and Promotional Communications

We will only send you marketing materials if you have given us your consent. You may withdraw your consent at any time by:

• Clicking the “Unsubscribe” link in our emails
• Emailing us at membership@stamfordcs.com.sg

Your choice to opt in or out will not affect your access to our services.

6. Use, Disclosure and Sharing of Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your personal data:

• With trusted service providers (e.g. payment gateways, delivery partners) for operational purposes
• If required by law, regulation, or court order

All third parties are bound by data protection obligations consistent with this policy.

7. Retention of Personal Data

We do not keep personal data for longer than is necessary for the purposes for which it was collected. Once the data is no longer required to fulfil those purposes or to comply with legal or regulatory requirements, it will be securely deleted or anonymised.

8. Accuracy of Personal Data

We take reasonable steps to ensure that your personal data is accurate and up-to-date. You are encouraged to inform us of any changes so we can update our records.

9. Payment Security

To ensure the security of online transactions, we use Secure Socket Layer (SSL) encryption — an industry-standard protocol that safeguards your sensitive information, including payment details, as it is transmitted over the Internet.

All payment information entered on our site is encrypted and securely processed by our appointed payment gateway. Credit card information is stored only in encrypted form and is not accessible through the public internet.

For more information, please refer to the eNets website.

10. Cookies and Analytics Tools

Our website may use cookies and similar technologies to:

• Improve user experience
• Understand how our site is used

You may disable cookies in your browser settings, although some features may be affected.

11. Third-party Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.

12. Access, Correction and Withdrawal of Consent

You may request to access or correct your personal data or withdraw consent for its use. To do so, please contact us at:

Email: membership@stamfordcs.com.sg
Phone: 6852 3338
Mail: Stamford Catering Services Pte Ltd
24A Senoko S Rd, Singapore 758099

13. Policy Updates

We may update this Privacy Policy from time to time to ensure legal compliance and relevance. Any changes will be posted on our website.